Reference

Privacy Policy for Your 365cui Account

We collect only what's needed to run your 365cui account — your name, contact details, and the payment trail from Touch 'n Go eWallet, Boost or GrabPay when you top up.

Account dataPayment recordsDevice logsSupport history

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HOW WE PROTECT IT

Data Handling and Account Security Steps

Keeping your account data tidy isn't an afterthought — it shapes how we design login, payments and support. Here's the short version of how we handle security, cookies, retention and your right to ask for changes.

Account Security

Every login runs through OTP verification tied to your registered mobile number, so a new device can't access your wallet or game history without that one-time code.

Cookie Use

We use cookies to keep you logged in between slot sessions and remember your language setting; none of them are used to sell your browsing data to third parties.

Data Retention

Transaction and game records stay linked to your account while it's active, then follow the minimum retention period local rules set before anything is cleared.

Requesting Changes

Want your details corrected or a copy of what we hold? Message support with your account email and we'll process the request once your identity checks out.

REACH OUR TEAM

Contact Paths for Privacy Questions

Got a question about what we hold on your account, or want a copy of your data? Our support channels handle privacy requests the same way they handle account and payment queries — just flag it as a data request so it routes to the right desk.

Team online

Live Chat

Open live chat from your account dashboard to ask what data we hold or to request a correction — have your registered mobile number ready for verification.

Email Support

Send a written data request to our support email; we'll confirm your identity against your account details before sharing anything or making a correction.

Account Settings

Check the privacy section inside your account settings for a summary of what's linked to your profile, including your Touch 'n Go eWallet or GrabPay reference.

Scope of Data We Hold on Your Account

365cui Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Opening an account with 365cui means sharing a short set of details — your name, mobile number, email, and the wallet you use to top up, whether that's Touch 'n Go eWallet, Boost or GrabPay. We log the transaction reference and timestamp for every deposit and

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withdrawal so your balance and history stay accurate, but we don't store your e-wallet PIN or banking password anywhere on our side. Game activity — spins on Sea Dragon Slots, rounds at Live Baccarat, or a session on Crash Game — is recorded against your account
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so your history and any pending verification stay linked correctly. We keep this information only as long as your account is active or as long as local record-keeping rules require, whichever is longer. Where access or data handling touches cross-border processing, that depends on local law
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and is only carried out where local law permits. We don't sell your details to outside marketers. Support staff and verification teams can view account data strictly to resolve a ticket or confirm a withdrawal request — nothing more. If you close your account, your core
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profile is retained for the minimum period local rules call for before deletion. You can always ask our support team what data we hold against your profile and request a correction if something looks off

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Answers to How We Handle Your Data

A few things players ask us most about their account data, from what we store to who can see it. If your question isn't answered here, our support team can walk through your specific case.

We collect your name, contact details, and the payment reference from Touch 'n Go eWallet, Boost or GrabPay used to fund your wallet, plus your game activity for account history.

No. We log transaction references and timestamps for deposits and withdrawals, but your e-wallet PIN and banking password stay with your bank or wallet provider, not with us.

Yes, reach out through live chat or support email with your registered details, and we'll confirm your identity before sharing a summary of what's on file.

We keep records while your account stays active, then only as long as local record-keeping rules require before the data is cleared from our systems.

We don't sell account data to outside marketers. Data is shared only where processing supports your payments, verification, or where local law requires disclosure.

Message our support team through live chat or email, flag it as a data request, and we'll process a correction or closure once your account is verified.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoTerms & Conditions AccountRegister

Privacy Policy for Your 365cui Account

Data Handling and Account Security Steps

Contact Paths for Privacy Questions

Live Chat

Email Support

Account Settings

Answers to How We Handle Your Data

01 What personal data does 365cui collect when I open an account?

02 Does 365cui store my e-wallet PIN or banking password?

03 Can I ask 365cui what data is linked to my account?

04 How long does 365cui keep my account and game history?

05 Does 365cui share my information with third parties?

06 Who do I contact to correct or delete my account data?

Privacy Policy

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